Complaining about the NHS is a positive thing to do
A few weeks ago, I was chatting on twitter about the NHS.
The Labour supporter who I was chatting to got upset and said that I wanted to privatize the NHS, then she blocked me (as she could not defend her argument).
For many Labour supporters, the NHS is a religion, or an ideology that is more important to them, than if it works or not. As such, they see any complaints as bad. The reality is that for them the ideology matters far more than the patients.
We have seen this with the abuse scandals where groups of Muslim men abused children. Rather than putting the children first and protecting them, it was more important to protect the narrative and not have any negative press for the religion. As such, these children were simply dismissed as a sacrifice in order to protect the narrative. The Catholic church seemed to do the same, it put the organisation/church before the children who were being abused.
People tend to only complain about something they believe is important to them.
The NHS is not a religion, nor is it a political ideology (though it tends to be). It is a service that people pay to use, and as such people should expect the best service going.
In business, those business’s that see complaints as negative, will often fail. While those who welcome complaints, and act on them, will often succeed and do better. However, often, those who run a business, tend to be too close to the business and take complaints personally and act badly to them.
The left tend to view change in the NHS as a negative. They see ‘efficiency’ as cut backs, rather than improving a service. For example, one method to show if a hospital is efficient is how many mistakes the hospital makes. A hospital that in efficient will loose paperwork, and information is badly passed around. The result is mistakes are made, that can even lead to death.
While many businesses have been computerized for years, the NHS seems to only have used computers in recent years. It is only a few years ago when I had an appointment with a doctor at my local hospital, when we had to weight 20 minutes for the staff to find my paper records. One wonders how many people could have been seen if back then the NHS simply used computers, rather than waste time for paper documents to turn up. But one suspects, many on the left would prefer paper as they would see it as creating more jobs in the system.
If people feel they cannot complain, then it allows abuse, for instance nurses who are abusive, will simply carry on, rather than being sacked.
Complaints are how one improves a service, and indeed can save money for the service/organisation.
But the other main problem, is that most Left wing Labour supporters, tend to be middle class and healthy, and will hardly use the NHS, and as such, have very little experience with the NHS, and have a rose tinted view of the NHS.
For those on the left who say, do not complain about the NHS. They do not care about patients, but an ideology. One suspects, many of these left wing Labour supporters, would prefer the NHS to fail, rather than fix things.
But indeed, I can tell you, in the NHS abuse does happen. And it is covered up. I know as it happened to me. As a student nurse I was pushed out by a senior nurse who on my placement (day one) told me that she did not like male nurses, nor did she want me at the hospital I was at because I was dyslexic. And I was told (threatened) that if I told, I would be arrested because I did not report her at the time (or something, it was confusing the rubbish they told me). And when I did complain, I was told that they could not do anything as I was only a student.
It was clear they were making sure they covered it up.
But what worries me, is what else gets covered up, in order to protect the organisation.
Oh, and for an experiment, I sent many (I mean many) MP’s an email informing them of what happened, Most ignored the email, and one said they would look into it. I have never heard a thing since.