BT Broadband still not fixed
I am still without BT broadband.
It went down last Tuesday (I think), and was told it would be fixed today.
I phoned to make sure it was getting fixed, only to be told 25th April. It took almost two hours to contact them.
I said no chance, I was told today.
The chap from BT said, your correct, it states in the notes you were told today.
I said 25th is almost a full month, even with this virus, this is nonsense as I was told it is a fault outside and the chap will not even need to come to my house.
I am now told it will be fixed in the morning (Tuesday 7th April) between 8am and 11am.
I thought they could have at least sent an email or text to say they were not fixing it today. Good job I phoned.